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FAQs

Everything you need to know about the product and licensing. Can't find the answer you're looking for? Reach out at

Every slide is built to open natively in PowerPoint, Google Slides, and Keynote. Edit shapes, swap colors, change fonts -- everything stays fully editable.

The moment your payment is confirmed, you’ll instantly receive an email with access instructions.

Yes. Your purchase includes a commercial license -- use Infograpia in client decks, courses, paid products, ads, or anything else you sell. No attribution required.

Every new template pack we release lands in your library.

You’ll receive .pptx files for PowerPoint, plus Google Slides and .key Keynote versions for compatible templates. Some designs that use native PowerPoint features, charts, or advanced effects may only be available in .pptx format to preserve full functionality and editing quality.

Checkout runs on Shopify's secure payment system. Pay with any major credit or debit card, or use PayPal -- whichever you prefer.

Use the same email address you used at checkout to access your library. After clicking your access link, we’ll send a 6-digit login code to your email. Enter the code to access and download your templates. If you do not see the code, check your spam or promotions folder. For the fastest login experience, we recommend using Shop.

You can check our latest collection to see the most recent updates.

To purchase with Credit/Debit card, press the 'check out' button.

Yes. After your purchase, you can download your invoice directly from your account on our website. Just go to your Orders section and click “Download Invoice.”

To see our recent updates, visit the latest collection page.

Keynote files are created for Mac users only and can't be opened on Windows computers.

For the best experience, open and edit one of the included .pptx files directly. Customize the slides you want, delete the ones you do not need, and save your presentation. You can also copy slides between our presentations, but we recommend always working inside one of our template files. Avoid copying slides into a brand-new PowerPoint file, as this can break the design formatting, colors, fonts, and layouts.

Sure! If you would like to upgrade your single license, purchase a team license then contact us with your receipt and we will refund you the first purchase.

As the item you are purchasing is digital goods, by delivering or downloading the item you have taken ownership, and we cannot offer refunds or exchanges. If you have technical issues with the product or can't download the files, contact us and we will help you as soon as possible.

Infograpia's full access is a one time payment that gives you lifetime access.

We welcome all suggestions on new topics and the most popular will be included in our updates. To leave a suggestion, email us at support@infograpia.com.

Sign in with your Google account, go to Google Slides, click on the folder icon in the top right corner, click on the upload tab, then select one of the .pptx files included in the folders renamed as 'Google Slides'.

To use our infographics you must have a license. The single license gives a single user access. The team license gives access to a total of five users.

Full access includes all infographic templates organized across 215+ categories, 250+ icons, free future updates, and lifetime access with no recurring fees.

We try to have updates every month.

To edit footer and page number, go to Slide Master: click the View tab, click Slide Master, scroll up to the first slide, then edit or delete the footer and page number as needed. When done, close Master.

You can contact us through our contact page or email us at support@infograpia.com.

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